Over the last year we have been surprised by the number of people who have contacted us and then shown amazement that we are actual humans rather than an automated response. We regularly hear comments such as:
“Oh hello, you are a real person!”
“Thank you for actually answering my call”.
“It’s so nice to actually speak to someone , and not get a recorded message.”
The last one in particular is most surprising, as it seems that all too often people are faced with a multiple choice menu and then have to leave a message, hoping someone may eventually get around to returning the call.
On your knees in the Rijksmuseum to see Australia, Our guides are making the experiences personal.
A holiday is a very personal experience, and you want to ensure that everything goes smoothly, from the beginnings of the planning process to the final steps of the actual journey.
How do we work?
From your very first contact with us at Amsterdam Experiences, whether that be via email, WhatsApp or phone, you will be speaking to a real person. We don’t believe in using automated AI responses, multiple choice recorded messages or remote call centres in far away continents. Your holiday is personal to you, and so is our service.
Small details are making an amazing trip
We appreciate that small details are important and can be the difference between an ok holiday or an amazing trip that creates memories that last a lifetime. As we are based in Amsterdam, we have the local knowledge and expertise to advise and assist in the planning of tours and experiences. Our team can make suggestions based on the requests that you make and pick up on reactions and feelings in a way automated systems can not. This way we can fine tune your experience and perhaps even come up with a few surprises or unexpected alternative suggestions.
We also understand that plans can change and evolve and we are flexible in our approach to planning and execution of our tour packages. When the unexpected occurs and things maybe don’t go as planned, you will be able to reach a real person who can react dynamically to the issue and do their very best to find a solution.
Are you a travel agent looking to offer unforgettable experiences for your guests? Visit this link to explore our full range of services and to download our exclusive 2025 tour menu!
Experience our approach for yourself on one of our private tours in Amsterdam — where every experience is as personal as the service behind it.
